The Hex Guarantee
We take great pride in the design and quality of every piece of Hex furniture and you want you to love each piece as much as we do. However, we know that some pieces might not work for every space and so we offer a complete 7-day cash back guarantee on all our items.
Before paying the delivery rider, you can see how your new furniture is looking in your space. If you are not satisfied with the piece for any reason, you can return the item to the delivery team and you won't be charged anything, not even for the shipping.
If you change your mind after you receive your order, just give us a ring within 7 days and we will pick up the item from your address and give you your cash back on the spot (minus the two-way shipping charges). It's that easy! No store refunds, no run arounds; just a no-questions asked cash back policy.